کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
6947733 1450711 2017 8 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Two sides to every story: The Dual Perspectives Method for examining interruptions in healthcare
ترجمه فارسی عنوان
دو طرف به هر داستان: روش دید دوگانه برای بررسی وقفه در مراقبت های بهداشتی
کلمات کلیدی
وقفه ها، مراقبت های بهداشتی، سیستم های اجتماعی
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر تعامل انسان و کامپیوتر
چکیده انگلیسی
Interruptions are widely considered a problem in healthcare. Results from observation and experimental studies have guided extensive mitigation efforts, but the effectiveness of interventions remains mixed. We have built on current theories and methods for studying interruptions to develop a novel observational approach - the Dual Perspectives Method - for examining interruptions from the perspectives of the different work functions in an Intensive Care Unit (ICU). We detail the method and provide representative examples of the insights it offers, such as why interruptions happen, the role they play, and the consequences of preserving them or eliminating them. We anticipate that the Dual Perspectives Method will help us to arrive at a better basis on which to draw conclusions about interruptions, and will lead to the development of appropriate and sustainable interventions to ensure the effective and safe functioning of the work system under examination.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Applied Ergonomics - Volume 58, January 2017, Pages 102-109
نویسندگان
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