Interoperable enterprise systems: Principles, concepts, and methods

Interoperable enterprise systems (be they supply chains, extended enterprises, or any form of virtual organizations) must be designed, controlled, and appraised from a holistic and systemic point of view. Systems interoperability is a key to enterprise integration, which recommends that the IT architecture and infrastructure be aligned with business process organization and control, themselves designed according to a strategic view expressed in an enterprise architecture. The paper discusses architectures and methods to build interoperable enterprise systems, advocating a mixed service and process orientation, to support synchronous and/or asynchronous operations, both at the business level (business events, business services, business processes) and at the application level (workflow, IT and Web services, application programs).