SEAPORT INTEGRATION AND NETWORKING – A EUROPEAN CASE STUDY–A EUROPEAN CASE STUDY

AbstractThere are still wide gaps between theoretical approaches to capture, describe and manage business processes and accepted practical applications. The problem cannot be solved by consultants alone but must be internalized by the enterprise users in order to competently establish and maintain process automation. Originally being developed for IT-systems and production process automation, business process architecture and business process modelling has increasingly become an issue for the provision of services, a protagonist field being supply chain management. Seaports are important nodes in international supply chains and extremely heterogeneous, hosting enterprises of all sizes and a wide variety of administrations. To establish an architecture allowing for distinct views and to capture relevant processes is not only required to initiate automation, it is essential to allow the involved parties to understand each other and to identify common objectives. Within the research project “Effective Operations in Ports” (EFFORTS), co-funded by the European Commission, actors from specific ports all over Europe need to establish a common process platform. The CIMOSA concept was chosen to develop such a platform.