کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
7431606 | 1483430 | 2018 | 11 صفحه PDF | دانلود رایگان |
عنوان انگلیسی مقاله ISI
Timely or considered? Brand trust repair strategies and mechanism after greenwashing in China-from a legitimacy perspective
ترجمه فارسی عنوان
به موقع یا در نظر گرفته شده؟ استراتژی های بازاریابی اعتماد برند و مکانیزم پس از شستن سبز در چین از دیدگاه مشروعیت
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کلمات کلیدی
شستن سبز، تعمیر اعتماد به نام تجاری، استراتژی و مکانیسم، مشروعیت نام تجاری سبز،
موضوعات مرتبط
علوم انسانی و اجتماعی
مدیریت، کسب و کار و حسابداری
بازاریابی و مدیریت بازار
چکیده انگلیسی
As customers' green awareness improves, a growing number of Chinese companies are seeking to implement green management. However, in the implementation process, many green brands have engaged in greenwashing. After greenwashing, brand trust between green brands and their stakeholders can suffer a great deal of damage. A valid brand strategy and underlying mechanism should be identified to repair green brand trust after greenwashing. This study focuses on brand strategies and their underlying mechanisms adopted from institutional theory for green brand trust repair after greenwashing. Based on an organizational-level trust repair model, this study finds that companies should adopt a “timely-considered-timely” or “timely-considered-considered” brand strategy with three separate stages of brand trust repair, as opposed to other timely or considered brand strategy combinations, in order to achieve an optimal green brand trust repair effect. Moreover, this study also shows that the “considered-timely-timely” brand strategy achieves the worst green brand trust repair effect and that green brand legitimacy plays a significant mediating role in the brand trust repair process. These findings enrich the theories of brand management, green marketing, and trust repair and offer important managerial implications to help enterprises repair damaged trust.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Industrial Marketing Management - Volume 72, July 2018, Pages 127-137
Journal: Industrial Marketing Management - Volume 72, July 2018, Pages 127-137
نویسندگان
Rui Guo, Wei Zhang, Tao Wang, Caroline Bingxin Li, Lan Tao,