Key Players in Key Roles: The Baystate Patient Progress Initiative to Improve Emergency Department Efficiency and Productivity

Measures of efficiency and productivity can be improved significantly with a dedicated operational nursing leadership structure without adding nursing or physician staffing.Contribution to Emergency Nursing Practice
- In the emergency department, the number of patients seen per day is a measure of productivity.
- The percentage of patients who leave without being seen is a measure of efficiency.
- Dedicated nursing management structure can improve productivity in the emergency department and the efficiency of flow.