کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
888109 913440 2012 12 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Exploring the role of supervisor trust in the associations between multiple sources of relationship conflict and organizational citizenship behavior
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری کسب و کار و مدیریت بین المللی
پیش نمایش صفحه اول مقاله
Exploring the role of supervisor trust in the associations between multiple sources of relationship conflict and organizational citizenship behavior
چکیده انگلیسی

We develop and test a model that builds directly on social exchange theory to predict different roles for supervisor trust in the relationships between organizational citizenship behavior and relationship conflict occurring between supervisors and subordinates and between peers. Specifically, we posit that the association between citizenship behavior and relationship conflict between employees and supervisors is mediated by supervisor trust, while the association between citizenship behaviors and relationship conflict occurring between peers is moderated by supervisor trust. We test our dual role for supervisor trust in a field study of 160 supervisor–employee dyads. Results support the different roles played by supervisor trust. We close by discussing the implications of our results for theory and practice in the relationship conflict and citizenship domains.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: The Leadership Quarterly - Volume 23, Issue 1, February 2012, Pages 43–54
نویسندگان
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