Patients' Perceptions of Emotional Support and Information Provided to Family Members

ABSTRACT
- THE PURPOSE OF THIS QUALITY improvement project was to determine patients' perceptions of the emotional support and information provided to their family members by nurses in a day surgery setting.
- THE PROJECT WAS CONDUCTED in a day surgery unit of a hospital in western Finland. Data were collected from 60 participants using a questionnaire designed specifically for the project.
- THE RESULTS SHOWED that half of the patients appreciated the presence of their family members during hospital care. The emotional support provided to family members was rated as moderate, and more than 50% of the patients believed their family members were adequately informed. The results were used to help develop tools for patient and family member education. AORN J 81 (May 2005) 1030-1039.