Between tradition and modernity: Social work-related change processes in the Jewish ultra-orthodox society in Israel

The present research attempts to present the experience of the encounter between Jewish ultra-orthodox society – a closed and isolated group – and social work – with its cultural, western, secular and professional characteristics. The study explores this topic by describing the work and experience of the social workers who treat this population, and the encounter's meaning for them. This experiential and challenging encounter is exemplified through different social work contents such as: child sex abuse, miscarriage, adolescent girls in distress, mental health, divorce, etc. A qualitative-phenomenological approach was adopted in this study. In-depth semi-structured interviews were conducted with 33 social workers with different religious identities in daily contact with ultra-orthodox Jewish clients across the country. Participants included 6 men and 27 women. A total of 9 participants defined themselves as ultra-orthodox, 13 were national religious, and 11 were secular, with 1–20 years’ experience. Three major themes emerged: 1. Community and social change processes in the ultra-orthodox society. 2. Treatment content-related change processes in the ultra-orthodox society. 3. Change processes in the ultra-orthodox society and the role of social work in the ultra-orthodox-public environment. Multicultural sensitivity is the starting point when relating to the encounter between an ultra-orthodox client and a social worker. An awareness of the social worker's personal values, acquaintance with the client's personal and community values, and the encounter between them are crucial factors for treatment success.

► Encounter between ultra-orthodox society and social work reflects change processes.
► Using qualitative-phenomenological approach.
► Treatment content and awareness related changes in the ultra-orthodox society.
► The challenging role of social workers in the ultra-orthodox society.
► Multicultural sensitivity bridges between ultra-orthodox clients and social workers.