Determining Dimensions of Job Satisfaction Using Factor Analysis

Employees’ turnover commonly associated with employees’ dissatisfaction. Apparently, employees’ turnover is significant with employees’ attitude and behavior. Demotivation will lead lower productivity, stress and conflict in workplace. Dissatisfied employees might decide to quit, voice out emotion or feeling, remain loyal or neglect the issue. Therefore, it is important to develop and ensure employees’ job satisfaction to benefit individual and organization. The purpose of this study was to identify the reliability, validity and normality of the item measurement in determining the factors of job satisfaction. Factor analysis using principal component with varimax was conducted and the result identified four (4) factors known as benefit, co-workers’ support, managerial support and work condition with support to the career development. 179 questionnaires were distributed to nurses employed at private healthcare hospitals in Malaysia. Most of the respondent responsed to the survey and agreed with the four (4) factors as the main elements that influenced them to retain and commit to their employers. Findings from the study are significant to organizations with the provision of precise and valid factors influencing employeess’ job satisfaction. This way companies are able to work on factors to enhance employees’ job satisfaction and increase employees’ motivation.