The Organizational Climate and Employees’ Job Satisfaction in the Terminal Operation Context of Kaohsiung Port1

This study aims to explore the organizational climate in the terminal operation industry in the port of Kaohsiung. Data was collected from questionnaire survey. Questionnaire designed through the processes included literature review, interviews, pre-test, and pilot test. Exploratory factor analysis, analysis of variable (ANOVA) and regression analysis were employed to analyze the respondent data. Subsequently, the primary organizational climate of terminal operation industry, namely, management system, awards and motivation, transformation leadership, and laissez-faire leadership, were yielded, and the employees’ job satisfaction were used as explanation variables in this study. Results interpreted that employees’ job satisfaction strongly related with the types of company and organizational climate. Theoretical and practical implications of the research findings are discussed.