کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
1010117 1482519 2009 8 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Performance measurement of an enterprise and business units with an application to a Taiwanese hotel chain
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری استراتژی و مدیریت استراتژیک
پیش نمایش صفحه اول مقاله
Performance measurement of an enterprise and business units with an application to a Taiwanese hotel chain
چکیده انگلیسی

Performance evaluation is an important issue for managers, since it can be used as a reference in decision making with regard to budget distribution and/or performance improvement for business units. This study modifies the data envelopment analysis model to evaluate the performance of an enterprise, and shows that we can utilize the available outputs of the modified model to easily calculate the efficiencies of business units. In addition, an efficiency evaluation of a hotel chain is carried out through a literature review and the use of experts’ opinions to determine the measurement factors, and several managerial insights are discussed.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: International Journal of Hospitality Management - Volume 28, Issue 3, September 2009, Pages 415–422
نویسندگان
,