What's in Australian Workplace Agreements in the Hospitality Industry? A Content Analysis

This article unpacks the content of Australian Workplace Agreements (AWAs) in the hospitality industry and makes a comparison with collective agreements that have been negotiated in the industry. The article reveals that, in the hospitality industry, AWAs are minimal documents when compared to collective agreements, with AWA employers achieving wages and hours flexibility at the expense of employee entitlements. The lack of innovative provisions in AWAs suggests that, in an industry where low labour costs have a significant impact on the organisation's bottom line, there is a temptation for employers to use AWAs to decrease these costs as much as possible. There is little evidence of AWAs being used for alternate purposes — to foster positive employee relations, or to encourage and reward employees for good performance. Whether this approach will benefit the industry in the longer term is questionable. However, with the simplified agreement making process that was introduced through the Work Choices amendments to the Workplace Relations Act 1996, it is suggested that AWAs will become an even more attractive form of employment for hospitality employers.