کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
1029198 | 942609 | 2011 | 7 صفحه PDF | دانلود رایگان |
عنوان انگلیسی مقاله ISI
Effects of mall atmosphere on mall evaluation: Teenage versus adult shoppers
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کلمات کلیدی
موضوعات مرتبط
علوم انسانی و اجتماعی
مدیریت، کسب و کار و حسابداری
بازاریابی و مدیریت بازار
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چکیده انگلیسی
What is the effect of mall atmosphere in mall evaluation? Is this effect mediated by self-congruity and functional congruity? Does the effect of mall atmosphere on mall evaluation differ between adult and teenage shoppers? If so how? The research reported in this paper attempts to answer the above questions. A survey of mall shoppers was conducted (N=265) based on a mall intercept. The survey findings indicate that mall atmosphere positively affects functional congruity for both adults and teenage shoppers. However, as expected, the impact of atmosphere on self-congruity is only significant for teenagers. In turn, self-congruity and functional congruity positively affect mall evaluation for both adult and teenage shoppers.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Journal of Retailing and Consumer Services - Volume 18, Issue 1, January 2011, Pages 74–80
Journal: Journal of Retailing and Consumer Services - Volume 18, Issue 1, January 2011, Pages 74–80
نویسندگان
Marie-Claude Massicotte, Richard Michon, Jean-Charles Chebat, M. Joseph Sirgy, Adilson Borges,