Cognitive systems and communication

A cognitive system is a thinking (or intelligent) information system. However, the enhanced intelligence is not generated by the activity of intelligent technological functions but emerges from the coordinated collaboration of distributed human agents via their interactions with each other and with functionally heterogeneous technological artifacts. The robustness of a cognitive system is due to the manner in which the human participants in the system integrate their activities.

► A cognitive system is a distributed system of people as they use technology.
► The intelligence emerges coordinated collaboration of people aided by technology.
► The intelligence is not generated by the activity of intelligent technological functions.