A relationship framework and application in between strategy and operational plans for manufacturing industry

• The framework has a relationship between strategy and operational plans.
• This study determined performance based on manufacturing strategy.
• Two top-level performance measures are calculated.
• A micro calculation is used to obtain very accurate and realistic measures.
• A λ-fuzzy measure based on the coalition of factors is used.

The objective of this paper is to develop a system that calculates a company’s strategic manufacturing performance using indicator values of competitive priorities classified according to manufacturing players and their weights and to determine strategic operations plans to guide short-term decisions based on performance and indicator values. A framework is designed that measures strategic manufacturing strength and links these competitive priorities to manufacturing strategy to plan operations that are compatible with the manufacturing strategy. This framework is applied in a panel furniture company. Quantitative data are obtained from Enterprise Resource Planning database. This work provides a new, more structured methodology with greater quantification and new insights. It is hoped that this decision support system helps that managers of a company in their strategic operations plans decision-making as they develop manufacturing capabilities against competitors. This study eliminates several gaps between the academic literature and current management practice, suggesting that researchers should consider the impact of theory on the process of strategy operations planning. It also offers a way for organizations with respect to determine strategy operations planning according to their current performance measurement systems. This study includes a different approach than those described in the literature because it includes a conceptual model, novel methods used in performance calculation and decision-making related to strategic operations plans.