A hybrid method for performance analysis of G/G/m queueing networks

Open queueing networks are useful for the performance analysis of numerous real systems. Since exact results exist only for a limited class of networks, decomposition methods have been extensively used for approximate analysis of general networks. This procedure is based on several approximation steps. Successive approximations made in this approach can lead to a considerable error in the output. In particular, there are no general accurate formulas for computing the mean waiting time and the inter-departure variance in general multiple-server queues. This causes the results from decomposition methods when applied to G/G/m queueing networks to be very approximative and to significantly deviate from actual performance values. We suggest substituting some approximate formulae by low-cost simulation estimates in order to obtain more accurate results when benefiting from the speed of an analytical method. Numerical experiments are presented to show that the proposed approach provides improved performance.