A Collaborative Change Experiment: Post-experiment Evaluation of Home Telecare for Elderly Home Dwellers

This paper presents results from the final phases of a three-year collaborative change experiment that introduces telecare as a means for delivery of home care services to elderly home dwellers. During the five phases of the experiment, we have included a total of 78 participants in a new housing for local care homes in Oslo. Our goal has been to gather enough empirical knowledge to inform future design of telecare. We present and thematically analyze the results from a final post-experimental workshop and case study, and we use this analysis to discuss the overall findings of our research. Our main findings cover different aspects of the design of telecare, including organizational, technical and health aspect.