Developing a One-stop Shop Portal

This paper examines the impact our rising number returning veterans from Iraq and Afghanistan combing with the already large amount of veterans on the VA healthcare system. By examining the data from current processes in place, the The National Activations Office (NAO and VA-Case developed a one-stop shop” known as the Knowledge Management Portal (KMP), a Web-based collaboration tool that facilitates information sharing and document collaboration. By using this tool the goal of organizing and passing information electronically will be accomplished.