WorkDesigner: Consulting Application Software for the Strain-based Staffing and Design of Work Processes

The following article presents the consulting application software WorkDesigner for strain-based staffing and the design of work processes. In contrast to the prevalent, and expensive, consulting services, which generally close with a recommendation of system optimization, WorkDesigner is an affordable software solution that guides the user continuously through their improvement processes. It adapts the guidance provided to the demands of small and medium-size enterprises, and includes considerations of the employees’ wellbeing and health. In this paper the simulation approach used by WorkDesigner will be introduced. Then the software concept and intended use will be explained via flow chart, finite state machine and use cases. The following section explains the use of WorkDesigner for strain-based staffing and the design of work processes. Conclusions are then provided based on the results of a theoretical simulation study and future developments are discussed.