کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
1679688 | 1518449 | 2010 | 8 صفحه PDF | دانلود رایگان |
عنوان انگلیسی مقاله ISI
How to design and offer services successfully
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موضوعات مرتبط
مهندسی و علوم پایه
سایر رشته های مهندسی
مهندسی صنعتی و تولید
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چکیده انگلیسی
The growing demand for innovative services forces traditional product-oriented companies to perceive the potentials and strategic importance of services. Innovative services enable these companies to ensure their market positions and to achieve economical success. Due to this, it becomes necessary to systemize service design, development and management processes as well as to tightly integrate products and services. In this paper, methods and important fields of action regarding the systematization of services – service engineering (SE) – as well as the integration of products and services – industrial product-service systems (PSS) – are presented.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: CIRP Journal of Manufacturing Science and Technology - Volume 2, Issue 3, 2010, Pages 136–143
Journal: CIRP Journal of Manufacturing Science and Technology - Volume 2, Issue 3, 2010, Pages 136–143
نویسندگان
J.C. Aurich, C. Mannweiler, E. Schweitzer,