کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
2606166 1134191 2011 6 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Improving patient privacy and confidentiality in one regional Emergency Department – A quality project
موضوعات مرتبط
علوم پزشکی و سلامت پزشکی و دندانپزشکی طب اورژانس
پیش نمایش صفحه اول مقاله
Improving patient privacy and confidentiality in one regional Emergency Department – A quality project
چکیده انگلیسی

SummaryBackgroundPatient privacy and confidentiality (PPaC) is an important consideration for nurses and other members of the health care team. Can a patient expect to have confidentiality and in particular privacy in the current climate of emergency health care? Do staff who work in the Emergency Department (ED) see confidentiality as an important factor when providing emergency care? These questions are important to consider.MethodsThis is a two phased quality improvement project, developed and implemented over a six month period in a busy regional, tertiary referral ED.ResultsIssues identified for this department included department design and layout, overcrowding due to patient flow and access block, staff practices and department policies which were also impacted upon by culture of the team, and use of space.ConclusionsChanges successful in improving this issue include increased staff awareness about PPaC, intercom paging prior to nursing handover to remove visitors during handover, one visitor per patient policy, designated places for handover, allocated bed space for patient reviews/assessment and a strategy to temporarily move the patient if procedures would have been undertaken in shared bed space. These are important issues when considering policy, practice and department design in the ED.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Australasian Emergency Nursing Journal - Volume 14, Issue 4, November 2011, Pages 251–256
نویسندگان
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