A decade of offering a Healing Enhancement Program at an academic medical center

• We developed a Healing Enhancement Program at a large academic medical center.
• We provide lessons learned in development of a Healing Enhancement Program.
• Outcomes data are offered for the Healing Enhancement Program.

An increased focus has been given to improving the patient experience in health care. This focus has included placing value in a patient-centric, holistic approach to patient care. In the past decade, the Healing Enhancement Program was developed at 1 large medical center to address this focus through implementation of such integrative medicine services as massage, acupuncture, and music therapy to holistically address the pain, anxiety, and tension that hospitalized patients often experience. We describe the development and growth of this program over the past decade.