Creating The Joint Commission “Super User”

Preparing for The Joint Commission accreditation survey can be a daunting process. To ensure staff readiness, we created a plan to disseminate updated information to all hospital staff. Harnessing the momentum of increased staff involvement through shared governance and the past successes of the “super user” role, The Joint Commission Super User (TJCSU) role was created. This article discusses the role of the TJCSU and its positive impact on our hospital's readiness for and results of The Joint Commission accreditation survey.