Patients redefine “quality” for healthcare organizations: Why in the hospital boardroom, the chief nursing officer should be most interested- and concerned- about H-CAHPS®

Patients redefine “quality” for healthcare organizations: Why in the hospital boardroom, the chief nursing officer should be most interested- and concerned- about H-CAHPS®

Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Nurse Leader - Volume 5, Issue 1, February 2007, Pages 15-22