How to make the care management model work: A case study

For more than 75 years, the University of Wisconsin Hospital and Clinics (UWHC) has provided care for its community. Today, UWHC has 476 licensed beds served by a staff of 893 physicians and 495 residents and fellows. The hospital shares its facility with UW-Madison School of Nursing, UW Medical School, and UW Comprehensive Cancer Center. With 6185 employees, UWHC has grown significantly over the years. For fiscal year 2004, inpatient admissions were 20,617, outpatient visits were 518,841, and emergency department (ED) visits were 33,543.