Enhancing the supplier's non-contractual project relationships with designers

• Supplier's non-contractual relationships are poorly understood.
• We test a framework of relationship strength between suppliers and designers.
• Antecedents of relationship strength in non-contractual relationships are revealed.
• Suppliers have practical ways to enhance their relationships with designers.

Project delivery involves networks of customers, contractors, sub-contractors, suppliers, and designers. Strong interorganizational relationships are considered relevant to project performance. Previous research has focused on contractual relationships in direct supply chains, with little attention to suppliers and their non-contractual relationships. This study develops and tests a framework of relationship strength and its antecedents in the non-contractual relationship between suppliers and designers as third parties in construction projects. The intent is to identify the key factors relevant to enhancing the supplier's non-contractual relationships with designers. The results reveal the supplier's activeness and technical capability as antecedents to trust, and supplier's technical capability and supplier–designer cooperation beyond project boundaries as antecedents to commitment. The different antecedents of trust and commitment imply alternative pathways for strengthening non-contractual relationships in construction projects, thereby deviating from activities in contractual relationships. Further research is proposed on other types of third parties and other antecedents of commitment.