The interactive effect of team dynamics and organizational support on ICT project success

Researchers and practitioners have directed considerable attention to better understanding the variable success rate of Information and Communication Technology (ICT) projects. Recently, there has been a growing call to further explore the effect of behavioral factors on ICT project success. To address this call, this study examines the interactive effect of team dynamics and organizational support on ICT project success. The results of a study on 191 ICT project managers (who are members of the PMI) indicate that the multiplicative interaction between team dynamics and organizational support was significantly related to budgetary, functionality and time performance. Having higher levels of team dynamics was strongly associated with both forms of performance when the organization provided significant support to the project (i.e., organizational support).