How media choice affects learner interactions in distance learning classes

• Students achieved higher levels of course learning using OSN versus LMS software.
• Students developed a stronger course community using OSN versus LMS software.
• Students interacted to a greater extent using OSN versus LMS software.
• Students had higher overall levels of satisfaction using OSN versus LMS software.

In this research we explore aspects of learning, social interaction and community across online learning, also known as distance learning, in higher education. We measure the impact of online social networking (OSN) software versus traditional learning management system (LMS) software. Guided by a theoretical model for how individuals learn and interact within online communities, we measure student perceptions of learning, social interaction and course community before and after our interventions. Survey instruments measure perceived learning, social interaction and community, which we further explore using social network analysis (SNA). Survey results identified that students experienced higher levels of perceived social interaction and course community and, overall, had higher levels of satisfaction with OSN software than those using LMS software. Along this line, SNA results corroborated that OSN software yielded a higher number of interactions, providing a more engaging learning experience.