A predictive study of learner satisfaction and outcomes in face-to-face, satellite broadcast, and live video-streaming learning environments

This study was conducted to assess the predictive relationships among delivery mode (DM), self-perceived learner-to-teacher interaction, self-rated computer skill, prior distance learning experience, and learners' satisfaction and outcomes. Participants were enrolled in courses which used three different DMs: face-to-face, satellite broadcasting, and live video-streaming (LVS). In each case, the course was offered simultaneously by the same teacher via all three formats. The results indicated no predictive utility of delivery mode for self-perceived learner-to-teacher interaction. On the other hand, the results supported the validity of self-perceived learner-to-teacher interaction as a predictor for student satisfaction and learning outcomes (measured by course final grades). To a lesser extent, self-rated computer skills and the number of distance learning courses taken played a weak role in learning outcomes and students' satisfaction. Overall, findings from the study support prior research that has reported the importance of learner-to-teacher interaction in learning outcomes and satisfaction of distance education students.