No Natives Here: A Focus Group Study of Student Perceptions of Web 2.0 and the Academic Library

This study explores Web 2.0 technologies in an academic library through focus groups with undergraduates at Kent State University. Results reveal that students, despite being heavy users, are less sophisticated and expressive in their use of Web 2.0 than presumed. Students set clear boundaries between educational and social spaces on the Web, and the library may be best served by building Web 2.0 into its site and extending its services into course management systems.