Online Library Tutorials, Narratives, and Scripts

In this article, we examine some issues that relate to effective presentation in online library tutorials. In so doing, we look at the differences between paper and online media in order to highlight distinctive properties of online presentations of information. We argue that one way to handle the particular challenges online tutorials pose is to use the concept of a script as developed by Schank and Abelson. We discuss how the concept of scripts has been incorporated in an online library tutorial developed at the Newman Library, Baruch College.