The importance of patient-centered care for various patient groups

ObjectivesTo assess differences in the importance ascribed to patient-centered care between various patient groups and demographic groups.MethodsSurvey data collected using questionnaires were analyzed for patients that underwent hip or knee surgery (n = 214), patients suffering from rheumatoid arthritis (n = 343), spinal disk herniation (n = 145), breast abnormalities (n = 596) or congestive heart failure (n = 118). A composite for patient-centered care priorities was constructed (α = 0.82) and compared to the average importance over all healthcare aspects in the surveys.ResultsAll patient groups considered patient-centered care to be of above-average importance (p‘s < 0.001). Small but significant differences were observed: patient-centered care was more important for patients suffering from congestive heart failure (p < 0.001) and patients who were younger, female, well-educated and healthier (p‘s < 0.05). Patients who had undergone hip or knee surgery considered patient-centered care more important than patients with spinal disk herniation did (p < 0.05).ConclusionPatient-centered care is important to all patient groups. Differential policies regarding patient-centered care for patient subgroups do not seem required.Practical implicationsGiven the importance attributed to patient-centered care, it is essential that elements of patient-centered care are included in surveys, indicators of quality of care, and the training of doctors and nurses.