کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
388853 | 660946 | 2008 | 9 صفحه PDF | دانلود رایگان |
عنوان انگلیسی مقاله ISI
An extended QFD planning model for selecting design requirements with longitudinal effect consideration
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موضوعات مرتبط
مهندسی و علوم پایه
مهندسی کامپیوتر
هوش مصنوعی
پیش نمایش صفحه اول مقاله
چکیده انگلیسی
An extended QFD planning model is presented for selecting design requirements (DRs) that consider longitudinal effect. In the proposed model, the longitudinal effect is incorporated by introducing a time dimension into the existing house of quality structure. As a consequence of explicitly considering the longitudinal effect, the proposed model yields not only an optimal set of DRs but also the timing of their selection. The proposed model is demonstrated through a case study for improving customer loyalty in the high-speed internet service.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Expert Systems with Applications - Volume 35, Issue 4, November 2008, Pages 1546–1554
Journal: Expert Systems with Applications - Volume 35, Issue 4, November 2008, Pages 1546–1554
نویسندگان
Dae-Kee Min, Kwang-Jae Kim,