Adoption of ERP systems: Does information transparency matter?

• Information transparency affects perceived usefulness of ERP systems.
• Information transparency affects perceived ease of use of ERP systems.
• Perceived usefulness fully mediates the relationship between information transparency and attitude.
• Perceived ease of use partially mediates the relationship between information transparency and attitude.
• There is a strong significant relationship between attitude and ERP adoption.

Research on the adoption of Enterprise Resource Planning (ERP) systems has drawn much attention in the information systems (IS) research. This study extends previous research on ERP adoption by examining the direct and indirect effects of perceived information transparency that result from the adoption of ERP systems. Based on the extensive review of literature grounded in the technology acceptance model and theory of reasoned action, a research model is proposed. The proposed model is validated by a survey of 106 ERP users. The results of this survey confirm that perceived information transparency of the ERP system has significant direct effects on perceived usefulness, ease of use, and indirect effects on attitude and adoption. Moreover, the perceived usefulness fully mediates the relationship between information transparency and the attitude toward using the ERP system. This study expands the existing body of knowledge on the adoption of ERP systems, and benefits ERP providers and vendors when formulating their business models.