Technology in policing: Experiences, obstacles and police needs

Increasing efforts are made by police forces all over the world to optimize the use of technology in policing and remove any obstacles as new and existing technologies provide new opportunities for law enforcement, criminal investigation and prosecution. This contribution describes results of research on which technologies are currently used at police forces and other criminal investigation organizations in the Netherlands, their experiences with these technologies and their needs and preferences in this regard. For existing opportunities the prevalence and satisfaction of several technologies in policing, including wiretapping, fingerprints, DNA research, database coupling, data mining and profiling, camera surveillance and network analyses were investigated. For new opportunities the most promising technologies (i.e., promising according to the police forces) were mapped. Furthermore, an inventory was made of the legal, technological and organizational obstacles police forces encounter when using different technologies for purposes like law enforcement, criminal investigation and prosecution.