Integrated community emergency management and awareness system: A knowledge management system for disaster support

- We examined situational quality as success factor of KMS for Emergency Management.
- Simulated test revealed significant time saving with iCEMAS for disaster response.
- 128 Emergency managers perceived positively to all KMS-EM success factors.
- 58% of Emergency managers evaluated iCEMAS as 'Excellent' during system evaluation.
- System usability score of 70.3 was achieved.

The initial start of this paper deals with reviewing the literature on Emergency Management Information Systems (EMIS) and integrating it into a Knowledge Management System (KMS) structures. This leads to the ability to take information seeking tasks in Emergency Management and translate it to a path in Knowledge Management Structure. This was used to develop an ability to compare current time requirements for information via current data-bases and phones with the performance of an integrated Knowledge Management System in 128 emergency managers of the Government of Malaysia via multi-method strategy including survey, interviews and simulation tests. This led to the recognition of the potential of such a system for the country and the initial parameters of a prototype of the first implemented system design. The resulting integrated Community Emergency Management and Awareness Systems (iCEMAS) is a prototype KMS that was developed and tested. This paper seeks to emphasize that a KMS for emergency management must incorporate features that enable role changes and allow people to access changes based on the situational requirement. The paper provides a highly concise overview and results that supplements our systematic review of KMS in Emergency Management in 2013.

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