New Perspectives for Generating Smart PSS Solutions - Life Cycle, Methodologies and Transformation

This paper copes with the research challenges of Smart Product-Service Systems (PSS). It conceptualizes Smart PSS as a digital-based ecosystem of value creation characterized by high complexity, dynamics and interconnectedness among stakeholders. Against this background, the paper shows the demands for more integrated engineering methods and raises research questions that call for specific solutions, for example, with respect to IT-security or organizational transformation. Finally, the paper introduces new research infrastructure facilities that are geared to generate specific solutions for Smart PSS. The interdisciplinary research center on smart engineering described at the end of the paper is an invitation to the international PSS community to mutually explore new knowledge and methodologies for the lifecycle management of Smart PSS.