کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
552600 873247 2007 18 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Dialectic decision support systems: System design and empirical evaluation
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر سیستم های اطلاعاتی
پیش نمایش صفحه اول مقاله
Dialectic decision support systems: System design and empirical evaluation
چکیده انگلیسی

Many complex and unstructured decisions are hindered by a lack of clear understanding of various underlying assumptions and perspectives involved in the decision process. At present, the traditional decision support systems (DSS) pay little attention to the elicitation of underlying assumptions and perspectives in dealing with complex issues. We argue that the Socratic dialectic inquiry is an effective method for dealing with unstructured problems that are complex and require the involvement of different perspectives in DSS. In this paper, we propose a design for Dialectic Decision Support Systems (DDSS), in which dialectical processes are integrated with traditional DSS in order to provide support for individual decision makers. We then formulate a conceptual model for identifying factors that contribute to the efficacy of DDSS in comparison to traditional DSS. The empirical test of the model supports the superior efficacy of the DDSS and identifies factors that contribute to it. The contributions of this research are in generating support for stimulating critical thinking, dealing with complex decision issues and identifying creative solutions.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Decision Support Systems - Volume 43, Issue 4, August 2007, Pages 1553–1570
نویسندگان
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