کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
553928 873566 2008 13 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Online reputation systems: Design and strategic practices
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر سیستم های اطلاعاتی
پیش نمایش صفحه اول مقاله
Online reputation systems: Design and strategic practices
چکیده انگلیسی

This paper provides a comprehensive framework for evaluating the effects of feedback systems, and the potential problems with feedback systems, on seller incentives to provide high quality products under the case of asymmetric information. In particular, a baseline auction system without a feedback-based reputation system is first modeled and it is shown that the market for the sale of high quality products may not be sustainable. We then show how the institution of a feedback system can lead to sustainable market outcomes. Next, we demonstrate how three practices – the changing of identifications by dishonest sellers, shilling, and failure to leave feedback – can negate the usefulness of the feedback system in maintaining the market. Finally, we describe some actions that may be taken to overcome these problems. These results highlight the important role market managers play in ameliorating these market failure problems and ensuring the effective functioning of a market.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Decision Support Systems - Volume 44, Issue 4, March 2008, Pages 785–797
نویسندگان
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