کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
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554532 | 873788 | 2009 | 11 صفحه PDF | دانلود رایگان |
Paper forms are regularly used for collecting and disseminating knowledge in offices; they are a natural way of eliciting requirements of knowledge workers. Many organizations have implemented a groupware system to integrate the organizational knowledge and support knowledge creation. However, design methods for flexible form-based knowledge reuse and representation are limited. We developed a methodology based on the enhanced cognitive fit theory; it utilizes factoring and synthesis principles to manipulate form-based knowledge. The methodology was articulated using the design science research methodology. A prototype embedded methodology was built to support a knowledge worker in knowledge creation and reuse in a high tech firm. The resulting system allowed flexible form-based knowledge creation that was useful for problem solving and exploiting opportunities. Implications and conclusions are discussed.
Journal: Information & Management - Volume 46, Issue 7, October 2009, Pages 365–375