کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
6152550 1245955 2016 8 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
A microanalysis of the clarity of information in physicians' and patients' discussions of treatment plans with and without language barriers
ترجمه فارسی عنوان
میکروکنترل وضوح اطلاعات در بحث پزشکان و بیماران در مورد برنامه های درمان با و بدون موانع زبان
کلمات کلیدی
موضوعات مرتبط
علوم پزشکی و سلامت پزشکی و دندانپزشکی پزشکی و دندانپزشکی (عمومی)
چکیده انگلیسی


- Only half of task descriptions stated clearly who should do what, and when.
- If the patient was responsible for the task, two of five tasks were still unclear.
- Task descriptions were clear more often if the patient was engaged in the discussion.
- Non-native-speaking patients were more engaged in task discussions.
- Engagement from non-native-speaking patients did not influence task clarity.

ObjectivePhysicians and patients discuss treatment plans. If tasks within plans are not described adequately, patients cannot adhere. We evaluated task descriptions, testing whether patient engagement and language barriers affected task clarity.MethodWe sampled 12 videotaped hospital interactions from a corpus of 497: two encounters each from six hospital physicians, interacting with one native-speaking and one non-native-speaking patient. We used microanalysis of face-to-face dialogue to assess whether the physicians and patients achieved a complete, clear description of each task's three core information elements (who should do what and when).ResultsWe conducted detailed analysis on 78 of the 90 tasks. Core information elements were complete in 62 (0.79) and clear in 37 (0.47). Language barriers had no effect on task clarity. When native-speaking patients were engaged, tasks were clearer (p < 0.05). Although non-native-speaking patients were significantly more engaged (p < 0.01), their engagement had no effect.ConclusionPhysicians may be pursuing patients' agreement, motivation, and commitment at the expense of working with the patient to be clear about what needs to be done.Practice implicationsPhysicians need to improve how clearly they present basic task information. Previous research demonstrated that even a short course can significantly improve the clarity of instructions.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Patient Education and Counseling - Volume 99, Issue 4, April 2016, Pages 522-529
نویسندگان
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