کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
6896722 | 1446005 | 2015 | 41 صفحه PDF | دانلود رایگان |
عنوان انگلیسی مقاله ISI
CRM in social media: Predicting increases in Facebook usage frequency
دانلود مقاله + سفارش ترجمه
دانلود مقاله ISI انگلیسی
رایگان برای ایرانیان
کلمات کلیدی
موضوعات مرتبط
مهندسی و علوم پایه
مهندسی کامپیوتر
علوم کامپیوتر (عمومی)
پیش نمایش صفحه اول مقاله
چکیده انگلیسی
The purpose of this study is to (1) assess the feasibility of predicting increases in Facebook usage frequency, (2) evaluate which algorithms perform best, (3) and determine which predictors are most important. We benchmark the performance of Logistic Regression, Random Forest, Stochastic Adaptive Boosting, Kernel Factory, Neural Networks and Support Vector Machines using five times twofold cross-validation. The results indicate that it is feasible to create models with high predictive performance. The top performing algorithm was Stochastic Adaptive Boosting with a cross-validated AUC of 0.66 and accuracy of 0.74. The most important predictors include deviation from regular usage patterns, frequencies of likes of specific categories and group memberships, average photo album privacy settings, and recency of comments. Facebook and other social networks alike could use predictions of increases in usage frequency to customize its services such as pacing the rate of advertisements and friend recommendations, or adapting News Feed content altogether. The main contribution of this study is that it is the first to assess the prediction of increases in usage frequency in a social network.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: European Journal of Operational Research - Volume 244, Issue 1, 1 July 2015, Pages 248-260
Journal: European Journal of Operational Research - Volume 244, Issue 1, 1 July 2015, Pages 248-260
نویسندگان
Michel Ballings, Dirk Van den Poel,