کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
6947971 1450721 2015 12 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Healthcare workers' perceptions of lean: A context-sensitive, mixed methods study in three Swedish hospitals
ترجمه فارسی عنوان
ادراکات کارکنان بهداشتی از لاغر: در سه بیمارستان سوئدی یک روش حساس به متن و متمایز مطالعه می شود
کلمات کلیدی
مراقبت های بهداشتی لاغر، روش های متفرقه، اقتصاد کلان،
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر تعامل انسان و کامپیوتر
چکیده انگلیسی
As the application of lean in healthcare expands, further research is needed in at least two areas: first, on the role of context in shaping lean and its consequences and second, on how healthcare workers perceive lean. Accordingly, this context-sensitive, mixed methods study addressed how hospital workers' perceptions of lean varied across contexts in three Swedish hospitals. Registered nurses and physicians at the hospitals and across units differing in acuity completed standardized surveys (N = 236, 57% response rate) about their perceptions of hospital-wide lean implementation. Perceptions varied by: hospital context, with one hospital's employees reporting the least favorable perceptions; unit acuity, with higher-acuity units reporting more favorable perceptions; and professional role, with nurses reporting more favorable perceptions than physicians. Individual interviews, group interviews, and observations provided insight about these dissimilar contexts and possible explanations for context-specific variability. Findings are discussed with respect to strategies for implementing lean in healthcare; the importance of attending to levels, context, and worker consequences of lean; and directions for future research.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Applied Ergonomics - Volume 47, March 2015, Pages 181-192
نویسندگان
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