کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
6948643 1451088 2013 12 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
The impacts of information quality and system quality on users' continuance intention in information-exchange virtual communities: An empirical investigation
ترجمه فارسی عنوان
تأثیر کیفیت اطلاعات و کیفیت سیستم در قصد پیگیری کاربران در مبادلات اطلاعاتی مجلات مجازی: تحقیق تجربی
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر سیستم های اطلاعاتی
چکیده انگلیسی
An information-exchange virtual community (VC) is an IT-supported virtual space that is composed of a group of people for accessing, sharing and disseminating topic-related experiences and knowledge through communication and social interaction [36,43]. With the increasing number of VCs and low switching cost, it is challenging to retain existing users and encourage their continued participation. By integrating the IS post-adoption research and IS Success model, we propose a research framework to investigate VC users' continuance intention from a quality perspective. Based on a field survey, we find that information and system quality directly affect perceived individual benefits and user satisfaction, which ultimately determine user continuance intention to consume and to provide information. Furthermore, by modeling information quality and system quality as multifaceted constructs, our results reveal key quality concerns in information-exchange VCs. Implications for VC design and management are also discussed.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Decision Support Systems - Volume 56, December 2013, Pages 513-524
نویسندگان
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