Use of the analytic hierarchy process to evaluate transit fare system

The transportation fare system influences the mobility of a region and the life quality of its inhabitants. This study aims to evaluate a region's optimal fare system by using the analytic hierarchy process, based on a survey among transportation experts, divided into three categories: operators, professors/consultants and government officials. The results are presented divided by category and overall, and the performance of the most important relative criteria to establish a fare system is determined. The most important criterion according to all the selected experts was the fare price, with 21.5%. The fare system determined as the best was distance/zone (31.1%) and the worst was a flat fare system (7.2%). In addition, we show the influence of the fare price criterion in each fare system through sensitivity charts and highlight its importance for all three groups of experts to evaluate the fare system.