Keeping energy visible? Exploring how householders interact with feedback from smart energy monitors in the longer term

► We interviewed 11 householders who had used a smart energy monitor for 12 months. ► The monitors did help interviewees learn about their energy use. ► Over time, the monitors became 'backgrounded' within normal household routines. ► After early behaviour changes, the monitors did not motivate further energy saving. ► The monitors may 'harden' energy use patterns in the absence of wider support.