A cloud computing adoption in Indian SMEs: Scale development and validation approach

The purpose of this research article is to identify the critical success criteria/factors that affect the cloud computing adoption and examine structure, reliability and validity of the criteria in the SMEs industry. This study considers nine types of criteria/factors with fifty-one sub-criteria, which have somewhat previously been used, and creates a ranking model that offers decision makers to measure the prior implementation of cloud computing adoption. A questionnaire-based survey research was used to collect data from 110 firms belonging to the SMEs industry in India. In this paper, the data collected was analysed by an integrated approach. Firstly, an Analytic Hierarchy Process approach was applied to find the significant fact of each criterion as the assessable indices of the cloud computing adoption. Secondly, an Exploratory Factor Analysis and Confirmatory Factor Analysis were used to examine structure, reliability and validity of the criteria. The data was tabulated in a Microsoft Excel sheet and then imported in SPSS (Statistical Package for the Social Sciences version 20) for analysis. The findings discovered that 'Security and Privacy', 'Organizational Risk', 'Sharing and Collaboration', 'Confidentiality', and 'Integrity' have a major effect on the adoption of cloud computing. The research was conducted in the SMEs industry in India, which may limit the generalizability of the findings. The findings and recommendations offer cloud computing service providers as well as users with a better understanding of what affects the cloud computing adoption feature, with a relevant understanding of the current scenario. The research aided in the application of the new technology of cloud computing adoption in the SMEs industry in India through the use of a wide range of criteria. The findings also help organizations study their information technology investments when applying cloud computing.