Risques de la régulation médicale en médecine d'urgence. Analyse des dossiers de plaintes de la permanence des soins ambulatoire au SAMU du Var

The prevention of fatigue is important. The malfunctions of the medical regulation center must be declared by staff to prevent and anticipate litigations. Moreover, that should help to improve procedures and individual practices. Finally, we enhanced the involvement of the managers during legal procedures in order to explain to the judge the specific difficulties of medical regulation.