کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
7540971 1489044 2018 33 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Fuzzy QFD approach for managing SCOR performance indicators
موضوعات مرتبط
مهندسی و علوم پایه سایر رشته های مهندسی مهندسی صنعتی و تولید
پیش نمایش صفحه اول مقاله
Fuzzy QFD approach for managing SCOR performance indicators
چکیده انگلیسی
The Supply Chain Operations Reference (SCOR) KPIs are widely used to measure supply chain performances by industrial practitioners. However, it is still difficult to determine what actions should be carried out to improve the KPIs. This paper proposes a new fuzzy QFD approach to manage the SCOR KPIs. The SCOR KPIs are specified as “Whats” and the technical improvement actions (TIs) are specified as “Hows”. The proposed fuzzy QFD approach will prioritize the TIs to be implemented to achieve the target SCOR KPIs. A case study of bottled water manufacturing is used to demonstrate the application of the proposed approach. This paper is the first attempt to develop the fuzzy QFD approach to manage SCOR KPIs with a real industrial case study.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Computers & Industrial Engineering - Volume 122, August 2018, Pages 189-201
نویسندگان
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