Emotional agency appraisals influence responses to preference inconsistent information

Bringing together the literature on emotional appraisals and the literature on biased processing in judgment, two studies investigate how incidental emotions varying in valence and agency influence decision making after exposure to preference consistent vs. inconsistent information. We show that emotions differ in their response to preference inconsistent information due to their differences in self vs. other agency appraisals, whereas no emotional differences were found in response to preference consistent information. Negative emotions associated with other agency appraisals increase resistance to preference inconsistent information whereas negative emotions associated with self agency appraisals encourage acceptance of preference inconsistent information relative to neutral conditions. We show this pattern reverses for positive emotions. These effects were driven by changes in confidence after exposure to inconsistent information and reflected in evaluative judgments. We discuss the significance of these findings for the emotions, preference consistency, and decision-making literatures.

► Emotions affect judgments and decisions about preference inconsistent information.
► These effects depend on valence and agency-appraisal differences in emotions.
► We examine these effects by way of judgments in a persuasion context.
► Anger (pride) increased resistance to preference inconsistent information.
► Shame (gratitude) encouraged acceptance of preference inconsistent information.